Everything You
Need to Know
About Glowzy

Yes! Glowzy lights are weather-resistant and built to handle snow, rain, and cold temperatures. Perfect for both indoor and outdoor setups all season long.

Plug in your lights, open the Glowzy app, and follow the quick connect steps. You’ll be glowing in under five minutes — no tools or tech skills needed.

Absolutely. Link as many Glowzy sets as you like and control them all from the same app. Great for trees, windows, roofs, or patios.

Each Glowzy package includes your LED light set, power adapter, connector clips, and a quick start guide. Everything you need to start glowing right away.

The Glowzy app supports iOS 13+ and Android 9+. You can connect via Bluetooth or WiFi for instant control.

Open the app, go to Custom Mode, choose your colors, speed, and animation style, then save your scene. You can even name your creation for quick access later.

Yes! Activate Music Mode in the app, and your lights will dance to the rhythm of your favorite songs or holiday playlists.

Definitely. In the Schedule tab, set your preferred times for each light scene. Ideal for daily routines or festive evenings.

Orders typically arrive within 3–6 business days within the EU and 7–14 days internationally. You’ll receive a tracking number once your order ships.

Yes, Glowzy ships worldwide! Shipping costs and times vary depending on your location.

If your order hasn’t shipped yet, contact us immediately on our contact page, and we’ll update your details.

Please reach out to our support team with a photo of the product and packaging. We’ll replace or refund your item right away.

You can return unused products within 30 days of delivery. Items must be in their original packaging.

Yes, all Glowzy lights come with a 1-year warranty covering defects in materials or workmanship.

Contact us with your order number and reason for return. Our team will send you a prepaid return label and next steps.

Make sure Bluetooth or WiFi is enabled on your device and that you’re within range. Restart the app, and try pairing again. If the issue persists, reinstall the app or contact support.

Glowzy lights have replaceable segments. You can easily swap the faulty section instead of replacing the entire set.

Try recalibrating in the app under Settings → Color Adjustment. This usually fixes mismatched tones.